http://www.managingcommunities.com/2008/09/26/we-are-human-or-what-personal-accountability-means/ Community Manager Blog: Battle Tested Community Management Solutions Thu, 02 Sep 2010 10:21:40 +0000 http://wordpress.org/?v=2.9.2 hourly 1 http://www.managingcommunities.com/2008/09/26/we-are-human-or-what-personal-accountability-means/comment-page-1/#comment-456 Patrick Mon, 29 Sep 2008 01:22:09 +0000 http://www.managingcommunities.com/?p=118#comment-456 Thanks for the comment, Angela. :) Thanks for the comment, Angela. :)

]]> http://www.managingcommunities.com/2008/09/26/we-are-human-or-what-personal-accountability-means/comment-page-1/#comment-455 Angela Connor Sun, 28 Sep 2008 21:51:04 +0000 http://www.managingcommunities.com/?p=118#comment-455 "We are human" is not acceptable. You're better off explaining what the situation was that prompted you to react. If you rob a person is it okay to say: "Well, I was broke?" You should expect staff to learn from those instances because much of this is new to people and we know that communicating via computer leaves out tone and expression. But, "we are human?" A poor excuse. IMO! “We are human” is not acceptable. You’re better off explaining what the situation was that prompted you to react. If you rob a person is it okay to say: “Well, I was broke?”
You should expect staff to learn from those instances because much of this is new to people and we know that communicating via computer leaves out tone and expression. But, “we are human?” A poor excuse. IMO!

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