Comments on: “Locked.” is No Way to Close a Thread/Topic

By: Patrick

Patrick — Thu, 19 Mar 2009 20:50:37 +0000

Thanks for the comment, Mr. Logano. That would seem a tad harsh.

By: Joey Logano

Joey Logano — Sat, 14 Mar 2009 20:15:39 +0000

The worst I have seen is moderators banning people after closing a thread because they started a separate topic of a topic that had already been opened/discussed.

By: Support Community Moderators: Don’t Tell People to Search - ManagingCommunities.com

Thu, 12 Feb 2009 22:35:04 +0000

[...] January, I wrote about how not to lock topics. Reader Jeremy wrote this comment: There is a certain online forum for a photo gallery I use where [...]

By: Patrick

Patrick — Thu, 22 Jan 2009 03:21:58 +0000

Thanks, Money Academy. :) That is very frustrating.

By: Money Academy

Money Academy — Wed, 21 Jan 2009 17:45:32 +0000

thanks for sharing this post this is first

second i hate when someone close any topic and don’t provide me with a link to discover the issue or to know the reason of closing it .

By: 10 Moderator Moves That Turn My Stomach - ManagingCommunities.com

10 Moderator Moves That Turn My Stomach - ManagingCommunities.com — Sat, 17 Jan 2009 20:00:11 +0000

[...] 1. Condescending Thread Locking [...]

By: Patrick

Patrick — Thu, 15 Jan 2009 18:07:15 +0000

Hello Jeremy,

Thanks for the comment. What part of it are you unsure about? Please feel free to ask questions.

Thanks again,

Patrick

By: Jeremy

Jeremy — Thu, 15 Jan 2009 15:59:26 +0000

Stop! I dont know exactly what you have mean. :(

By: Patrick

Patrick — Tue, 06 Jan 2009 02:55:56 +0000

Hey Martin,

Thanks for the comment. :)

Yes, if you have a merge feature available, that is an option, as well. :)

But, locked threads are fairly rare on my communities, as well.

Patrick

By: Martin Reed

Martin Reed — Tue, 06 Jan 2009 01:22:03 +0000

I agree. Very often you see topics locked because they supposedly break the community guidelines. Yet by locking the topic, the content remains!

In the example you mention, I would rather merge the topic with the existing one and notify the authors of the affected posts by PM.

The only time I ever lock a thread is when I make an announcement and no further discussion is necessary.

- Martin