Comments on: The Art of Responding to Feedback in 3 Simple Steps: Appreciate, Acknowledge and Consider http://www.managingcommunities.com/2009/01/24/the-art-of-responding-to-feedback-in-3-simple-steps-appreciate-acknowledge-and-consider/ Community Manager Blog: Battle Tested Community Management Solutions Wed, 28 Jul 2010 09:45:48 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Patrick http://www.managingcommunities.com/2009/01/24/the-art-of-responding-to-feedback-in-3-simple-steps-appreciate-acknowledge-and-consider/comment-page-1/#comment-712 Patrick Tue, 27 Jan 2009 15:32:00 +0000 http://www.managingcommunities.com/?p=296#comment-712 Thanks for the comment, Mr. Greene. I'm glad that you enjoyed the post and I appreciate the kind words. I think that everyone has their own way and that like minded people will gravitate toward whatever that way is. As an aside, I recorded that entire session on video and I plan to post it online at some point. :) Thanks, Patrick Thanks for the comment, Mr. Greene. I’m glad that you enjoyed the post and I appreciate the kind words.

I think that everyone has their own way and that like minded people will gravitate toward whatever that way is.

As an aside, I recorded that entire session on video and I plan to post it online at some point. :)

Thanks,

Patrick

]]> By: Reggie Greene/The Logistician http://www.managingcommunities.com/2009/01/24/the-art-of-responding-to-feedback-in-3-simple-steps-appreciate-acknowledge-and-consider/comment-page-1/#comment-710 Reggie Greene/The Logistician Tue, 27 Jan 2009 06:44:59 +0000 http://www.managingcommunities.com/?p=296#comment-710 Nice, very nice. When I first met you, it was in a Saturday session at Converge South in Greensboro, and the issue arose as to whether there should be some etiquette and code of conduct with respect to blogging. (It was the view of some that part of the appeal and beauty of blogging was its unstructured nature.) I suspect that from a practical perspective, even if someone is reluctant to "adhere" to such standards or suggestions, in the long run, the folks who other folks enjoy being around, and who feel respected and valued by others, will draw the most positive feedback, just like in real life. Thanks for participating in the process, or perhaps I should say "progress." Nice, very nice. When I first met you, it was in a Saturday session at Converge South in Greensboro, and the issue arose as to whether there should be some etiquette and code of conduct with respect to blogging. (It was the view of some that part of the appeal and beauty of blogging was its unstructured nature.)

I suspect that from a practical perspective, even if someone is reluctant to “adhere” to such standards or suggestions, in the long run, the folks who other folks enjoy being around, and who feel respected and valued by others, will draw the most positive feedback, just like in real life.

Thanks for participating in the process, or perhaps I should say “progress.”

]]> By: Patrick http://www.managingcommunities.com/2009/01/24/the-art-of-responding-to-feedback-in-3-simple-steps-appreciate-acknowledge-and-consider/comment-page-1/#comment-709 Patrick Tue, 27 Jan 2009 04:36:08 +0000 http://www.managingcommunities.com/?p=296#comment-709 Thanks so much for the kind words, Mr. Wilson. I really appreciate it. Thanks so much for the kind words, Mr. Wilson. I really appreciate it.

]]> By: Michael Wilson http://www.managingcommunities.com/2009/01/24/the-art-of-responding-to-feedback-in-3-simple-steps-appreciate-acknowledge-and-consider/comment-page-1/#comment-707 Michael Wilson Tue, 27 Jan 2009 01:41:58 +0000 http://www.managingcommunities.com/?p=296#comment-707 Great post. I like the approach. It breaks responding down into basic steps that help formulate any response, which is a key to managing heavy feedback load. I'm going to forward this to our community managers. Great post. I like the approach. It breaks responding down into basic steps that help formulate any response, which is a key to managing heavy feedback load. I’m going to forward this to our community managers.

]]> By: Patrick http://www.managingcommunities.com/2009/01/24/the-art-of-responding-to-feedback-in-3-simple-steps-appreciate-acknowledge-and-consider/comment-page-1/#comment-696 Patrick Sun, 25 Jan 2009 02:41:52 +0000 http://www.managingcommunities.com/?p=296#comment-696 Thanks for the comment, Matt. Definitely. It's a balancing act. Thanks for the comment, Matt. Definitely. It’s a balancing act.

]]> By: Matt | Small Biz Bee http://www.managingcommunities.com/2009/01/24/the-art-of-responding-to-feedback-in-3-simple-steps-appreciate-acknowledge-and-consider/comment-page-1/#comment-695 Matt | Small Biz Bee Sun, 25 Jan 2009 02:32:53 +0000 http://www.managingcommunities.com/?p=296#comment-695 Responding to feedback can be tricky. You want to be sure you are conveying your message while maintaining that you hear what they are saying. Easier said than done. Matt Responding to feedback can be tricky. You want to be sure you are conveying your message while maintaining that you hear what they are saying. Easier said than done.

Matt

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