Comments on: South by Southwest (SXSW) Interactive 2009 Book Reading and Signing: What Should I Talk About?

By: South by Southwest (SXSW) Interactive 2009 “Managing Online Forums” Book Reading Topic Selected: “The Art of Responding to Feedback From Your Community” - ManagingCommunities.com

Tue, 17 Feb 2009 03:59:28 +0000

[...] few weeks ago, I asked for feedback on my upcoming book reading/presentation at South by Southwest (SXSW) Interactive 2009. In so many [...]

By: Patrick

Patrick — Thu, 05 Feb 2009 00:28:08 +0000

Thanks for the feedback, Gwen, and for the kind words about the BWE panel. That is a good idea. That might be something I could incorporate briefly into the first or second ideas… or it could be a talk all on it’s own… I’ll give that some thought.

Thanks again,

Patrick

By: Gwen Bell

Gwen Bell — Wed, 04 Feb 2009 21:34:50 +0000

Your talk at Blog World really resonated with me. What about a topic along the lines of “love the trolls & keep building anyway” – that rather than letting the trolls/sock puppets/spammers get in the way, you can incorporate their feedback & keep moving forward?

By: Patrick

Patrick — Fri, 30 Jan 2009 13:30:54 +0000

Thanks for the feedback, Dave and Krist. Much appreciated. :)

I appreciate the suggestion, Dave. That is something that I could roll into the second idea listed above, probably, too.

Thanks again,

Patrick

By: Krist

Krist — Fri, 30 Jan 2009 05:59:24 +0000

I still vote “The Art of Responding to Feedback From Your Community”. Too many people dont know how to handle constructive criticism. Faceless communication is a learned art.

By: Dave Taylor

Dave Taylor — Fri, 30 Jan 2009 05:11:56 +0000

I suggest that you talk about both dealing with the negative and positive in a forum. That is, discouraging trolls and encouraging the really great contributors.