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	<title>Comments on: Creepy Banned User Guy (or Girl) is a Part of the Community Administrator&#8217;s Life</title>
	<atom:link href="http://www.managingcommunities.com/2009/03/29/creepy-banned-user-guy-or-girl-is-a-part-of-the-community-administrators-life/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.managingcommunities.com/2009/03/29/creepy-banned-user-guy-or-girl-is-a-part-of-the-community-administrators-life/</link>
	<description>Community Manager Blog: Battle Tested Community Management Solutions</description>
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		<title>By: OK, You Win! You&#8217;re the Biggest Troll! Here&#8217;s Your Sign - ManagingCommunities.com</title>
		<link>http://www.managingcommunities.com/2009/03/29/creepy-banned-user-guy-or-girl-is-a-part-of-the-community-administrators-life/comment-page-1/#comment-1770</link>
		<dc:creator>OK, You Win! You&#8217;re the Biggest Troll! Here&#8217;s Your Sign - ManagingCommunities.com</dc:creator>
		<pubDate>Mon, 13 Jul 2009 13:28:05 +0000</pubDate>
		<guid isPermaLink="false">http://www.managingcommunities.com/?p=411#comment-1770</guid>
		<description>[...] it comes to banned users, know when to stop responding. If they want to be the biggest troll, what can you do? If that&#8217;s what someone wants to be, [...]</description>
		<content:encoded><![CDATA[<p>[...] it comes to banned users, know when to stop responding. If they want to be the biggest troll, what can you do? If that&#8217;s what someone wants to be, [...]</p>
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		<title>By: marc lohan</title>
		<link>http://www.managingcommunities.com/2009/03/29/creepy-banned-user-guy-or-girl-is-a-part-of-the-community-administrators-life/comment-page-1/#comment-1070</link>
		<dc:creator>marc lohan</dc:creator>
		<pubDate>Tue, 14 Apr 2009 12:04:32 +0000</pubDate>
		<guid isPermaLink="false">http://www.managingcommunities.com/?p=411#comment-1070</guid>
		<description>i am not agree with you.it should not there..</description>
		<content:encoded><![CDATA[<p>i am not agree with you.it should not there..</p>
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		<title>By: Patrick</title>
		<link>http://www.managingcommunities.com/2009/03/29/creepy-banned-user-guy-or-girl-is-a-part-of-the-community-administrators-life/comment-page-1/#comment-1016</link>
		<dc:creator>Patrick</dc:creator>
		<pubDate>Mon, 30 Mar 2009 16:21:08 +0000</pubDate>
		<guid isPermaLink="false">http://www.managingcommunities.com/?p=411#comment-1016</guid>
		<description>Thanks for the comments, Steve and Jacque. I appreciate your thoughts. :)

E-mail filters are a good idea, but really... it doesn&#039;t bother me and I don&#039;t mess around with filters too much, anyway. I probably should. :)

The guidelines of the community are tied to the goals of the community. Banning is a part of life if your community is relatively active and you have meaningful guidelines that are evenly enforced and that have meaning.

Using &quot;weighty&quot; words makes sense. Do you have an example of what you mean, in practice, Steve?

Jacque, that&#039;s a nice one. lol. :)

Thanks,

Patrick</description>
		<content:encoded><![CDATA[<p>Thanks for the comments, Steve and Jacque. I appreciate your thoughts. :)</p>
<p>E-mail filters are a good idea, but really&#8230; it doesn&#8217;t bother me and I don&#8217;t mess around with filters too much, anyway. I probably should. :)</p>
<p>The guidelines of the community are tied to the goals of the community. Banning is a part of life if your community is relatively active and you have meaningful guidelines that are evenly enforced and that have meaning.</p>
<p>Using &#8220;weighty&#8221; words makes sense. Do you have an example of what you mean, in practice, Steve?</p>
<p>Jacque, that&#8217;s a nice one. lol. :)</p>
<p>Thanks,</p>
<p>Patrick</p>
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		<title>By: Jacque</title>
		<link>http://www.managingcommunities.com/2009/03/29/creepy-banned-user-guy-or-girl-is-a-part-of-the-community-administrators-life/comment-page-1/#comment-1014</link>
		<dc:creator>Jacque</dc:creator>
		<pubDate>Sun, 29 Mar 2009 16:21:14 +0000</pubDate>
		<guid isPermaLink="false">http://www.managingcommunities.com/?p=411#comment-1014</guid>
		<description>I had one and she would send me links to another online community that was talking bad about us and say things like &quot;See, everybody hates you!&quot;  I really wanted to say &quot;So then why are you so upset that I banned you?&quot;  But of course I thanked her for the info and told her that I would have no more communication with her.  She actually continued sending the emails every week or so for about 18 months. Personally, I wish I had that kind of time on my hands.

I will admit that I once welcomed someone to &#039;banned camp&#039;.  But I agree, that you need to remain professional, decide if it&#039;s an actual threat or someone with too much time on their hands and go on.  It&#039;s not worth your time and energy to argue with someone.  If they were wrong and you banned them, that&#039;s pretty much it.</description>
		<content:encoded><![CDATA[<p>I had one and she would send me links to another online community that was talking bad about us and say things like &#8220;See, everybody hates you!&#8221;  I really wanted to say &#8220;So then why are you so upset that I banned you?&#8221;  But of course I thanked her for the info and told her that I would have no more communication with her.  She actually continued sending the emails every week or so for about 18 months. Personally, I wish I had that kind of time on my hands.</p>
<p>I will admit that I once welcomed someone to &#8216;banned camp&#8217;.  But I agree, that you need to remain professional, decide if it&#8217;s an actual threat or someone with too much time on their hands and go on.  It&#8217;s not worth your time and energy to argue with someone.  If they were wrong and you banned them, that&#8217;s pretty much it.</p>
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		<title>By: Steve Magruder</title>
		<link>http://www.managingcommunities.com/2009/03/29/creepy-banned-user-guy-or-girl-is-a-part-of-the-community-administrators-life/comment-page-1/#comment-1013</link>
		<dc:creator>Steve Magruder</dc:creator>
		<pubDate>Sun, 29 Mar 2009 15:26:31 +0000</pubDate>
		<guid isPermaLink="false">http://www.managingcommunities.com/?p=411#comment-1013</guid>
		<description>If somebody was contacting me way past the point of reason in a case like your description, I would just quietly filter out their e-mails at the server level so my beautiful mind won&#039;t even have to deal with them.  It&#039;s a gentle &quot;talk to the hand&quot;.  :)

I&#039;d also wonder if maybe if my rules were so strict that it&#039;s leading to banning so many people.  The only people I&#039;ve banned were outright spammers.  Everyone else I&#039;ve been able to deal with, without banning, so far.  Maybe it&#039;s that some discussion boards attract people so ridiculous that banning is the only answer?

I&#039;ve discovered over time that how a forum is constructed will determine whether people can think they can join and cause trouble.  A couple of things that I think help with this is to use some &quot;weighty&quot; words in the board&#039;s name and description so that those who like to normally get out of hand *know* the discussion board is a serious endeavor.  In short, do anything you can to make it clear that the board&#039;s design and purpose excludes frivolousness.  After that, of course, have reasonable rules for discourse (but note that most people really don&#039;t read the rules).</description>
		<content:encoded><![CDATA[<p>If somebody was contacting me way past the point of reason in a case like your description, I would just quietly filter out their e-mails at the server level so my beautiful mind won&#8217;t even have to deal with them.  It&#8217;s a gentle &#8220;talk to the hand&#8221;.  :)</p>
<p>I&#8217;d also wonder if maybe if my rules were so strict that it&#8217;s leading to banning so many people.  The only people I&#8217;ve banned were outright spammers.  Everyone else I&#8217;ve been able to deal with, without banning, so far.  Maybe it&#8217;s that some discussion boards attract people so ridiculous that banning is the only answer?</p>
<p>I&#8217;ve discovered over time that how a forum is constructed will determine whether people can think they can join and cause trouble.  A couple of things that I think help with this is to use some &#8220;weighty&#8221; words in the board&#8217;s name and description so that those who like to normally get out of hand *know* the discussion board is a serious endeavor.  In short, do anything you can to make it clear that the board&#8217;s design and purpose excludes frivolousness.  After that, of course, have reasonable rules for discourse (but note that most people really don&#8217;t read the rules).</p>
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