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	<title>ManagingCommunities.com &#187; Managing Staff</title>
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		<title>What Can You Do When Information Leaks from a Private Forum?</title>
		<link>http://www.managingcommunities.com/2012/02/06/information-leaks-from-private-forum/</link>
		<comments>http://www.managingcommunities.com/2012/02/06/information-leaks-from-private-forum/#comments</comments>
		<pubDate>Tue, 07 Feb 2012 02:58:59 +0000</pubDate>
		<dc:creator>Patrick</dc:creator>
				<category><![CDATA[Managing Staff]]></category>
		<category><![CDATA[Managing the Community]]></category>

		<guid isPermaLink="false">http://www.managingcommunities.com/?p=2881</guid>
		<description><![CDATA[photo credit: Vivian Chen [陳培雯] Private forums are meant to be private &#8211; the information contained within is supposed to only be for the people who have access to that forum. But, people don&#8217;t always respect this fact and eventually, you may have someone leaking private information to people who shouldn&#8217;t have it. The question [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Expressing Appreciation for Your Moderators Around the Holidays</title>
		<link>http://www.managingcommunities.com/2011/12/19/expressing-appreciation-for-your-moderators/</link>
		<comments>http://www.managingcommunities.com/2011/12/19/expressing-appreciation-for-your-moderators/#comments</comments>
		<pubDate>Mon, 19 Dec 2011 20:40:10 +0000</pubDate>
		<dc:creator>Patrick</dc:creator>
				<category><![CDATA[Managing Staff]]></category>

		<guid isPermaLink="false">http://www.managingcommunities.com/?p=2759</guid>
		<description><![CDATA[photo credit: Guru Sno Studios The holidays represent a great opportunity to express appreciation for your community&#8217;s moderators and staff members. My moderators are volunteers who help because they have enjoyed the community and want to help maintain and give back to the thing that they have benefited from. There may be some other benefits, [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>0.28% of Members on My Community Become Moderators</title>
		<link>http://www.managingcommunities.com/2011/12/05/selecting-moderators-from-your-forums/</link>
		<comments>http://www.managingcommunities.com/2011/12/05/selecting-moderators-from-your-forums/#comments</comments>
		<pubDate>Mon, 05 Dec 2011 18:43:58 +0000</pubDate>
		<dc:creator>Patrick</dc:creator>
				<category><![CDATA[Managing Staff]]></category>

		<guid isPermaLink="false">http://www.managingcommunities.com/?p=2729</guid>
		<description><![CDATA[photo credit: craiglea123 Moderators can be a very important part of your online community. I know that mine are. I select them very carefully. But, I thought it would be interesting and fun to throw some numbers behind this. So, I took KarateForums.com as an example. KarateForums.com was launched on May 21, 2001 and has [...]]]></description>
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		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>The Art of Consistent Community Moderation</title>
		<link>http://www.managingcommunities.com/2011/11/14/moderating-forums/</link>
		<comments>http://www.managingcommunities.com/2011/11/14/moderating-forums/#comments</comments>
		<pubDate>Mon, 14 Nov 2011 16:42:36 +0000</pubDate>
		<dc:creator>Patrick</dc:creator>
				<category><![CDATA[Interacting with Members]]></category>
		<category><![CDATA[Managing Staff]]></category>

		<guid isPermaLink="false">http://www.managingcommunities.com/?p=2690</guid>
		<description><![CDATA[photo credit: Lars P. In my last article, I discussed the danger of letting community guideline violations slide and how, if you let a violation go without the proper attention, you may be risking one of the most important elements of community management: consistency. On Google+, Justin Kozuch, Lead Researcher at Pixel to Product, Community [...]]]></description>
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		<slash:comments>3</slash:comments>
		</item>
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		<title>How to Select Moderators and Staff Members on an Established Online Community</title>
		<link>http://www.managingcommunities.com/2011/11/01/forum-moderators/</link>
		<comments>http://www.managingcommunities.com/2011/11/01/forum-moderators/#comments</comments>
		<pubDate>Tue, 01 Nov 2011 20:08:31 +0000</pubDate>
		<dc:creator>Patrick</dc:creator>
				<category><![CDATA[Managing Staff]]></category>

		<guid isPermaLink="false">http://www.managingcommunities.com/?p=2648</guid>
		<description><![CDATA[photo credit: OttoKristensen We&#8217;re getting toward the end of of the latest round of new staff members on KarateForums.com, which is an established online community that I have run for over 10 years. Many communities, mine included, feature a staff of volunteers, who complement the person or team that is primarily responsible for the community. [...]]]></description>
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		<slash:comments>2</slash:comments>
		</item>
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		<title>Transitioning Online Community Leadership After Acquisition</title>
		<link>http://www.managingcommunities.com/2011/09/15/online-community-leadership-transition/</link>
		<comments>http://www.managingcommunities.com/2011/09/15/online-community-leadership-transition/#comments</comments>
		<pubDate>Thu, 15 Sep 2011 18:33:19 +0000</pubDate>
		<dc:creator>Patrick</dc:creator>
				<category><![CDATA[Managing Staff]]></category>
		<category><![CDATA[Managing the Community]]></category>

		<guid isPermaLink="false">http://www.managingcommunities.com/?p=2412</guid>
		<description><![CDATA[photo credit: jsheehan200 Josh Barraza asked: &#8220;How [do you] transition [a] community after an acquisition?&#8221; Online communities, like any website, can be very valuable. They take a great deal of time to run and manage and, in that light, can be looked at like any other venture or full time job. Everything must eventually come [...]]]></description>
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		<slash:comments>3</slash:comments>
		</item>
		<item>
		<title>Celebrating Staff Tenure on Your Community</title>
		<link>http://www.managingcommunities.com/2011/07/18/celebrating-staff-tenure-on-your-community/</link>
		<comments>http://www.managingcommunities.com/2011/07/18/celebrating-staff-tenure-on-your-community/#comments</comments>
		<pubDate>Mon, 18 Jul 2011 17:00:00 +0000</pubDate>
		<dc:creator>Patrick</dc:creator>
				<category><![CDATA[Managing Staff]]></category>

		<guid isPermaLink="false">http://www.managingcommunities.com/?p=2364</guid>
		<description><![CDATA[photo credit: ClatieK Staff tenure is a great thing to track, acknowledge and celebrate on your community. It doesn&#8217;t have to be elaborate, but it truly is a case of &#8220;it&#8217;s the thought that counts,&#8221; that you cared enough to remember and mention it. It&#8217;s simple enough to track. As part of the process of [...]]]></description>
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		<slash:comments>1</slash:comments>
		</item>
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		<title>Online Community Management Lessons from Dr. Dre&#8217;s &#8220;I Need a Doctor&#8221; featuring Eminem and Skylar Grey</title>
		<link>http://www.managingcommunities.com/2011/06/06/online-community-management-lessons-from-dr-dres-i-need-a-doctor-featuring-eminem-and-skylar-grey/</link>
		<comments>http://www.managingcommunities.com/2011/06/06/online-community-management-lessons-from-dr-dres-i-need-a-doctor-featuring-eminem-and-skylar-grey/#comments</comments>
		<pubDate>Mon, 06 Jun 2011 05:00:14 +0000</pubDate>
		<dc:creator>Patrick</dc:creator>
				<category><![CDATA[Managing Staff]]></category>
		<category><![CDATA[Managing the Community]]></category>
		<category><![CDATA[Thinking]]></category>

		<guid isPermaLink="false">http://www.managingcommunities.com/?p=2201</guid>
		<description><![CDATA[Today, I would like to take some inspiration from Dr. Dre&#8217;s &#8220;I Need a Doctor&#8221; featuring Eminem and Skylar Grey. It&#8217;s a personal record for Dr. Dre and Eminem and a motivational one, as well. I love it. I&#8217;m going to discuss some community management related takeaways from the song, which you can listen to [...]]]></description>
		<wfw:commentRss>http://www.managingcommunities.com/2011/06/06/online-community-management-lessons-from-dr-dres-i-need-a-doctor-featuring-eminem-and-skylar-grey/feed/</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>Attention to Detail is an Important Trait for Moderators</title>
		<link>http://www.managingcommunities.com/2011/05/30/attention-to-detail-is-an-important-trait-for-moderators/</link>
		<comments>http://www.managingcommunities.com/2011/05/30/attention-to-detail-is-an-important-trait-for-moderators/#comments</comments>
		<pubDate>Mon, 30 May 2011 21:16:22 +0000</pubDate>
		<dc:creator>Patrick</dc:creator>
				<category><![CDATA[Managing Staff]]></category>

		<guid isPermaLink="false">http://www.managingcommunities.com/?p=1528</guid>
		<description><![CDATA[photo credit: Chrissy Olson Among the many traits that I value in a moderator, one of the most important is a strong attention to detail. Details matter. A lot. Details are the difference between a post that violates your guidelines and one that doesn&#8217;t. Details are what ensures consistency in the application of those guidelines [...]]]></description>
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		<slash:comments>2</slash:comments>
		</item>
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		<title>Your Bouncer Needs to Have a Brain (or &#8220;The First Line of Defense is Just as Important as the Last&#8221;)</title>
		<link>http://www.managingcommunities.com/2011/05/02/your-bouncer-needs-to-have-a-brain-or-the-first-line-of-defense-is-just-as-important-as-the-last/</link>
		<comments>http://www.managingcommunities.com/2011/05/02/your-bouncer-needs-to-have-a-brain-or-the-first-line-of-defense-is-just-as-important-as-the-last/#comments</comments>
		<pubDate>Mon, 02 May 2011 13:30:21 +0000</pubDate>
		<dc:creator>Patrick</dc:creator>
				<category><![CDATA[Managing Staff]]></category>

		<guid isPermaLink="false">http://www.managingcommunities.com/?p=2098</guid>
		<description><![CDATA[It doesn&#8217;t matter how smart you are, how kind you are, how much common sense that you have, as a manager (community manager or otherwise), if the people that you have on the front line are ignorant, poorly trained and unable to communicate clearly and respectfully. If these people mess up a relationship with a [...]]]></description>
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		<slash:comments>6</slash:comments>
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