I wrote an article for SitePoint that they just published. It’s called Develop Effective Forum Leadership. Please give it a read and tell me what you think. It closes with:

I’ve used this system in my own communities, and I’ve had success with it. Pick good people, give them what they need to succeed, and monitor them, assisting as appropriate.

As I said earlier, staff members play a vital role in the success of a community. You can’t do it all, and you shouldn’t. You need a good team so that you can step back, take the lead, and focus on other aspects of the community. You can’t be there all the time. I always say that you know that you have a good staff when you can go away for a while and not worry about your community — well, not too much, anyway!

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