I have always prided myself on identifying community leaders and building strong teams of volunteer moderators. I have been very fortunate to have many amazing, wonderful people join the communities that I manage and become a part of my teams.
Recently, I was thinking about my team building philosophies, and I identified a set of principles that I adhere to, that have served me well. I’d like to share these principles with you.
While some of this depends on scale, most will apply very well to 99% of online communities – and the remainder can probably be altered to apply to the rest. For instance, if your volunteer program is so large that one person can’t handle it, that might be a clue that your organization needs to commit to community in a more meaningful way… and pay more than one person.