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Happy Holidays!

Posted by Patrick on December 15th, 2014 in ManagingCommunities.com

It’s that time of the year again. I hope that you have a wonderful holiday season and a great 2015.

2014 has been a great year for our profession, and I’m grateful for that. I am also thankful for all of the fantastic professionals I bump into on a regular basis because of my writing and speaking. It’s a special feeling when people find value in my work. I love to be able to help people in this space.

If you have sent me a kind word, left a thoughtful comment, shared my work or simply appreciated something I’ve shared, I’d like to thank you because your support motivates me. I have a deep respect for the work that we do as community professionals. I believe it is important work that shouldn’t be undervalued.

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the-circleHaving been in this space for so long, I am fortunate to know many great minds that work within it. I enjoy the interactions that I have with them and have been thinking recently about how I could showcase those conversations here. I came up with something I am referring to as The Circle.

My hope is that it will become a regular feature, fueled by your questions. I will select questions and then ask great community professionals to answer them, instead of just trying to answer them myself. It’ll be a different group of people each time. A lot of these professionals will not be people who blog regularly or write regularly on the profession. They’ll be people I know who do the work and understand this space as well as anyone.

It’ll be fun to add these other perspectives into the blog. I look forward to learning from them. But to get started, I wanted to introduce the concept and put a call out for questions. What would you like me to ask? Please leave me a comment or, if you’d like to remain anonymous, send me an email. Thanks.


Please Vote for Our SXSW Interactive 2015 ProposalAbout a month ago, I published an interview with Bassey Etim of The New York Times and David Williams of CNN. They lead comment moderation at their respective companies. I really enjoyed our conversation and couldn’t help but feel that it would make a wonderful fireside chat-style talk in-person at an event.

Between the 3 of us, we have more than 30 years of moderation experience. Bassey and David deal with a volume of comments that few can fathom. Not just that, but they work in an environment that is highly charged, in a space where people expect to say what is on their mind.

It was fascinating to hear about the moderation philosophy differences at play between CNN and The New York Times. Though each has taken a different path, they have both been successful. I’d love to explore those differences in-person, while drawing from my own deep experience, and have an advanced, high-level conversation about comment moderation.

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Patrick O'KeefeFor a long time, I have been quietly working toward simplifying my life and cutting away most of my commitments. I was juggling so many things that it began to feel stifling. I wanted to do something else, but I couldn’t. Now that I have successfully cleared my plate, I can talk about why I did it.

I wanted to open myself up to tackling my next big work. Whatever that may be. I have some ideas. Most of them involve some form of entrepreneurship. Writing a book, launching a start-up, etc.

But I am also really intrigued by the idea of joining a company. Over the years, I have been contacted about numerous opportunities, but I have always turned them down. I am at a point in my life where I am really hungry for change and a new challenge. I am more open to taking a role at a company than I have ever been before. If you have ever been interested in hiring me, now is a great time to get in touch.

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Monetizing Online ForumsMonetizing Online Forums was released two years ago. The ebook, offered for free thanks to Skimlinks, has now been downloaded over 25,000 times (25,382 to be exact).

My home is about to be hit really hard by Hurricane Arthur, but I didn’t want to let this milestone slip by. I would like to take a moment to thank everyone who has downloaded the book and spread the word about it. In a sea of free ebooks, I am grateful that you gave it a chance.

I would like to thank Alicia Navarro and Joe Stepniewski at Skimlinks for their support, as well as Alicia, Ted Sindzinski and Todd Garland for their outstanding contributions to the work. Without you, the book would have been based on my knowledge alone – and it would have fallen short. I would also like to recognize Barbara Somlai for her outstanding cover design, which I still love to this day.

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Speaking of helping people, I’d like to take a moment and ask how I can help you? What can I write about? Do you have a challenge that you’d like me to think about? Is there a community management related issue that you’d like me to comment on?

If so, I’d love to hear from you in the comments. I know that these situations can sometimes be sensitive, so feel free to email me instead. If I write about your situation, I will be happy to keep your name anonymous and any sensitive details private, upon request.

I like writing about matters that directly affect the people who read my work, so please don’t hesitate to ask for input or suggest a topic at any time.

Thank you for reading and for for your support.


Monetizing Online ForumsMonetizing Online Forums, the ebook that I authored that was published by Skimlinks in July of 2012, has now reached 20,000 downloads.

When I began to work on the ebook (when it was only expected to be 10-20 pages, rather than the 100 it ended up being), I didn’t really have any expectations. I had never written a free ebook and, frankly, I didn’t really want to. Most free ebooks just aren’t particularly valuable.

I don’t write stuff for list generation. I write stuff so people can feel empowered and not need to contact me at all. But Alicia Navarro and Joe Stepniewski of Skimlinks convinced me that I could do what I wanted, and treat it like my second book.

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4x advent (cc)
Creative Commons License photo credit: marfis75

January 27 will mark 6 years since the launch of ManagingCommunities.com. This year, January 27 is Community Manager Appreciation Day (CMAD). It’s funny how that works out.

I decided that I would mark the 6th birthday of this website today, rather than on CMAD, so as to not take away from those festivities in any way. I plan to publish a CMAD relevant article on Monday since that is also the day I normally publish articles here. The stars are aligned!

6 years is not a period of time that I take lightly. I’ve grown a lot in that time, as a professional, and the community management space has grown a lot, as well. I am grateful for whatever opportunity I had to help that along and I am deeply appreciative of everyone who has supported my writing here and elsewhere.

Thank you to everyone who adds value in the comments, subscribes to this website, shares my work and finds value it in. It means a lot to me.

Patrick


SXSW 2014In March, I’ll travel to South by Southwest for the sixth time. From 2008 through 2012, I spoke at the event. 2 book readings, 1 Core Conversation, 1 panel and 1 solo presentation. It’s a great event and I enjoy it. After taking last year off, I’ll be back this year.

One of the big motivators for me going is my brother, Sean, a recent graduate who is pursuing a career in film. He’s excited to go to SXSW Film and I’m excited to spend time with him down there. I have a Gold badge for both Interactive and Film and I look forward to connecting with friends and acquaintances.

I’ll be in town from March 5 through 16 and if you’d like to meet up, I’d love to say hello, talk and look at what you are up to. I plan to attend some panels and take a look at what is on the schedule community wise.

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Happy Holidays!

Posted by Patrick on November 28th, 2013 in ManagingCommunities.com

2014
Creative Commons License photo credit: artisrams

Hello and thank you for visiting ManagingCommunities.com!

With Hanukkah beginning last night, we are now beginning the winter holidays. Soon enough, we’ll be at the end of the year.

I just wanted to take this opportunity to wish you a happy holiday season and a happy, healthy and successful 2014.

Here at ManagingCommunities.com, it has been great year of sharing experiences and resources in the field of online community management. It has been a great year for the field, as well, as it continues to grow and mature.

I am thankful for everyone who appreciates my work, whether it be here, in my books, at speaking engagements or elsewhere. I am humbled by the fact that I can help this space and provide value for others and I look forward to continuing to do so in 2014.

Thank you for your kindness and support.

Happy Holidays!

Patrick