photo credit: dan taylor

I love yearly award programs for online communities. I think the act of rewarding your members through your own version of the People’s Choice Awards is a beautiful thing and something that, when done with care, can add a nice touch to your community.

In October, we ran the eighth (8th!) annual KarateForums.com Awards and in November, the seventh annual phpBBHacks.com Awards. You can follow the program through my announcements by viewing the call for nominations (KarateForums.com, phpBBHacks.com), for votes (KarateForums.com, phpBBHacks.com) and, finally, the announcement of the honorees (KarateForums.com, phpBBHacks.com). Please feel free to borrow from my posts and how I word things and organize the programs.

photo credit: Horia Varlan

It’s important to be proactive on matters of content theft and copyright infringement. A large part of this is text quoted from other sources. With some exceptions (public domain works, works by the Federal Government, works released under alternative licenses to copyright, and more), you can’t allow your members to post entire text articles that they did not author or hold no rights to, source or no source.

But, that doesn’t mean that they can’t quote some portions that are properly attributed. Fair use is an exception to copyright that, among many other things and without getting too legally technical, allows you to quote excerpts of someone else’s work with proper attribution. Fair use isn’t a law as much as it is a defense.

photo credit: Gusjer

You’ve got a brand new community on basket weaving. You badly want people to come to your site. So, you go to the largest basket weaving community on the internet and start discreetly inviting members. Maybe you instant message or e-mail them off site, so that the people running the established community won’t notice. Maybe you use the private message system. Perhaps you even post on the community, too, to appear as a well meaning member. You’re really on your way now, right?

No, you’re not. Instead, I would say that you’re building your site on an old burial ground. And you know how that ends up. Bittersweet success haunted by the ghosts of the past that you’ve violated. Not everyone will agree with me, some will tell you that this is fair game or that it’s not hurting anybody. That it’s simply competition. But, not me.

At last year’s South by Southwest Interactive (see my recap), I gave a solo presentation titled “The Art of Responding to Feedback From Your Community.” The basis of this talk was a blog post made on this site in January of 2009.

The presentation is based around my three steps for responding to feedback. In short, they are: appreciate, acknowledge and consider. Be appreciative that someone contacted you, acknowledge their perspective and what they are saying and then consider it and how applicable it may or may not be.

photo credit: BuzzShift

For what seems like forever, I’ve been working on my just launched about and speaking pages. Probably the biggest reason I did it was because I’m hoping to speak more. Since finishing “Managing Online Forums,” I’ve done 11 engagements at 7 different events.

While this doesn’t make me a veteran, it means I’m not just starting out, either. So, I’m hoping to get more serious about speaking and I would like it to become a slightly larger part of my life.

When I speak, I tend to focus on the value of social media and online community to individuals and businesses and how best to participate in these areas as a manager/owner, marketer or user/member.

photo credit: kiewic

It was two years ago today that I launched ManagingCommunities.com. Once you reach a certain age, time just seems to fly by!

In light of this milestone, I wanted to take a moment to thank all my loyal readers. I appreciate your support and your contributions. I hope that I’ve provided value to you through useful information and advice. I look forward to seeing what this next year brings.

Thank you for reading ManagingCommunities.com.

photo credit: ` TheDreamSky 꿈꾸는 하늘

“Freedom of speech” is a tricky subject. In the United States of America, where I’m from, it’s something that we as citizens take full advantage of. Sometimes, this is awesome – sometimes, it is quite ugly. But, the key is that we have the freedom to be either one of those things and many things in between. Freedom of speech is also highly misunderstood.

Where Problems Arise

The misunderstanding I want to talk about today is one you’ve no doubt experienced, if you’re run a community with guidelines for any measurable portion of time: the members who believe that, by some sort of law, they are allowed to say whatever they want, whenever they want, on your community.

Just a few days after getting home from Blog World & New Media Expo in Las Vegas, it was time to hit the road for Durham, North Carolina, in order to attend the first ever Social Media Business Forum, organized by OurHashtag and held on October 23. Specifically, the men behind the event were Jeff Cohen, Kipp Bodnar, Ryan Boyles and Wayne Sutton.

Wayne is a good friend, so I really wanted to do the event, if I could, to support it. I’d met Kipp before and spent some time with him, as well. I hadn’t met Jeff or Ryan, but by the end of the event, I’d spent some quality time with all four and they’re a great group of guys.

My prayers and thoughts are with the people of Haiti and everyone affected by this terrible disaster.

What is apparent in times like this is that everything counts, no matter how small. Can you afford to donate $5? $3? $1? If so, that’s great. It may be a small amount to you, all on it’s own, but coupled with other small amounts, it becomes a big, powerful amount. You can find a list of charities on WhatGives!?

Can’t afford to donate? You can still spread the word. The power of online community and social media has afforded everyone a voice if they choose to have one. If you’re on Twitter, Facebook, etc.; you have a community of people and connections. Share worthwhile initiatives with them and help bring awareness. It only takes a few moments to send a link or retweet something on Twitter, but it does help.

photo credit: Photos8.com

I’m planning a series on the many ways of generating revenue from your online forums. Before I get into this, however, I wanted to start by asking you: how are you making money from your online forums?

Please go into detail. For example, if you work with advertising networks, say which ones. If you work with an ad market place of some sort, say which one. Basically, if you use a company where other forums can sign up or request more information to join for themselves, I want to know the name of that company.